Liberty Danville Fresh Water Supply District #2

Liberty Danville Fresh Water Supply District #2 serves over 300 customers between Kilgore, TX, and Longview, TX. One of Liberty Danville's customers had shown a considerable interest in online payments because they kept forgetting their due dates. Through the entire process, it was a pleasure meeting the entire board of the water company.

At our initial meeting, the board mentioned other local water companies and their websites. Based on their list of favorite water company websites, it was discovered that it was created by the same company. In an hour-long conversation with one of the two owners of that company based in Arlington, TX, I was able to get all the information I needed.

I presented three options to the board a week after our first meeting. The first option is for me to build the website. The second option is to hire this Arlington company to do it. Three - The Arlington company builds the site and I handle graphic design and getting everything working. They decided on option three after a few days. In addition to consulting, I would be the point of contact between the designer and the online payment gateway.

I contacted the Arlington company to begin building the website. I designed graphics for their company and social media, and created their social media page. After just a few days, everything was hooked up, working correctly, and customers began paying online. One follow-up phone conversation helped them find out who had paid through their online payment gateway.

I found the process to be very smooth. All logins, passwords, and urls are documented on a USB drive that comes with the consultation. You might wonder why I referred another company after reading this. Clients loved their design, they already had the template and backend built, and they only do websites for water companies, so it was cheaper. I could have made more money building it myself, but what they needed was already available and faster.

Customer satisfaction is my job, and I try to give them what they want at a price they can afford. The goal was achieved, in my opinion. After a two-week check-in, the clients have started adding their own content! As a consultant, I really enjoyed working with them, because they got what they wanted and are pleased with their decision.